Warranty and repair conditions

The manufacturer's warranty begins on the day of provision or delivery by MOORnetworks.
Unless otherwise stated, a guarantee period of 1 year applies.

The manufacturer of the product is responsible for compliance with warranty and warranty claims. Since the procedures per manufacturer are largely different, you will find a list with the respective regulations and contact points below. A distinction must be made between:

Dead-On-Arrival (DOA)
Defect on arrival/delivery of the product.

Defect within warranty period
Defect within the warranty period. Repairs outside the warranty period are subject to a cost estimate.

You can also use the search in the navigation bar to search for manufacturers.

Select a contact:

AG NEOVO

Contact

This email address is being protected from spambots. You need JavaScript enabled to view it.
+41 41 261 06 33
http://www.ag-neovo.com

Miscellaneous Information

Defect on arrival (DOA)

Within 8 days off purchase date, sampling the original bill, the customer is allowed to return the defect product.

Defect within warranty period

Within the warranty period, defect products or parts will be repaired or replaced by AG Neovo.

Steam Computer GmbH
Lindenheimweg 1
6032 Emmen
phone +41 41 261 06 33
fax +41 41 268 80 48
e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

AG Neovo Support
e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

Values

Honest communication, transparency & fair conditions.
Legal security and data processing in Switzerland
Service management with quality assurance according to ITIL
Service with quality – is the «plus» for our customers

Warranty and repair conditions

AG NEOVO

Contact

Miscellaneous Information

Defect on arrival (DOA)

Defect within warranty period

Our business segments