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Miscellaneous Information
Box products
In case of any defect on arrival or licenses claims, please open a RMA case in Helpdesk or contact MOORnetworks Logistics.
The manufacturer of the product is responsible for compliance with warranty and warranty claims. Since the procedures per manufacturer are largely different, you will find a list with the respective regulations and contact points below. A distinction must be made between:
- Dead-On-Arrival (DOA)
Defect on arrival/delivery of the product.
- Defect within warranty period
Defect within the warranty period. Repairs outside the warranty period are subject to a cost estimate.
You can also use the search in the navigation bar to search for manufacturers.