• Warranty and repair conditions

    Warranty and repair conditions

    The manufacturer's warranty begins on the day of provision or delivery by MOORnetworks.
    Unless otherwise stated, a guarantee period of 1 year applies.

The manufacturer of the product is responsible for compliance with warranty and warranty claims. Since the procedures per manufacturer are largely different, you will find a list with the respective regulations and contact points below. A distinction must be made between:

  • Dead-On-Arrival (DOA)
    Defect on arrival/delivery of the product.
  • Defect within warranty period
    Defect within the warranty period. Repairs outside the warranty period are subject to a cost estimate.

You can also use the search in the navigation bar to search for manufacturers.

Select a contact:



  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • +49 6151 357 499
  • http://www.adaptec.com/de-de/support/

Miscellaneous Information


Defect on arrival (DOA)

In case of any defect on arrival claims, please contact 3DSYSTEMS.
(1 years from date of purchase)

Defect within warranty period

In case of any defect claims within warranty period, please contact Cubify Support.

Warranty Hotline from Europe
phone UK +44 1442 279 839
phone DE +49 6151 357 499
phone FR +33 47 333 45 88
This email address is being protected from spambots. You need JavaScript enabled to view it.


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