Warranty and repair conditions

The manufacturer's warranty begins on the day of provision or delivery by MOORnetworks.
Unless otherwise stated, a guarantee period of 1 year applies.

The manufacturer of the product is responsible for compliance with warranty and warranty claims. Since the procedures per manufacturer are largely different, you will find a list with the respective regulations and contact points below. A distinction must be made between:

Dead-On-Arrival (DOA)
Defect on arrival/delivery of the product.

Defect within warranty period
Defect within the warranty period. Repairs outside the warranty period are subject to a cost estimate.

You can also use the search in the navigation bar to search for manufacturers.

Select a contact:

AMD

Contact

http://www.amd.com

Miscellaneous Information

Standard warranty period

Standard warranty period ____________________________ 1-3 years
CPU ______________________________________________ 3 years on BOX, 1 year on Tray
Graphic card _______________________________________ 2 or 3 years (depending on product)

Defect on arrival (DOA)

In case of any defect on arrival claims, please open a RMA case in Helpdesk or contact MOORnetworks Logistics.

Defect within warranty period

In case of any defect claims within warranty period, please open a RMA case in Helpdesk or contact MOORnetworks AG.

Values

Legal security and data processing in Switzerland
Service management with quality assurance according to ITIL
Service with quality – is the «plus» for our customers
Honest communication, transparency & fair conditions.

Warranty and repair conditions

AMD

Contact

Miscellaneous Information

Defect on arrival (DOA)

Defect within warranty period

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